Privacy Policy

1. Introduction

Welcome to the srp77 Privacy Policy. srp77 is an online casino and sports betting platform serving players across Bangladesh, including Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, and Barisal. We are fully committed to protecting the privacy and personal data of every player who registers and uses our services.

This Privacy Policy describes what personal information we collect, why we collect it, how we use it, who we may share it with, and what rights you have regarding your data. By creating an account and using srp77, you acknowledge that you have read and understood this policy. This policy applies to all users aged 21 and above who are eligible to use our platform.

2. Information We Collect

2.1 Information You Provide Directly

When you register, verify your account, or use our services, we collect information that you voluntarily provide to us. This may include:

• Full Name: Your legal name as provided during account registration.
• Contact Information: Mobile number and email address used to communicate with you about your account, transactions, and promotions.
• Date of Birth: To verify that you meet the minimum age requirement of 21 years for using our platform.
• Payment Details: Mobile banking account numbers (such as bKash, Nagad, Rocket, or Upay) used for deposits and withdrawals. We do not store full card numbers.

2.2 Information Collected Automatically

When you access srp77 through your browser or mobile device, we automatically collect certain technical and usage data, including:

• IP address and approximate geographic location (country/city level, such as Dhaka or Chittagong).
• Device type, operating system, and browser version used to access the site.
• Pages visited, time spent on each page, and navigation paths through srp77.
• Session timestamps, login frequency, game activity logs, and transaction history.

3. How We Use Your Information

srp77 uses the personal information we collect for clearly defined, legitimate purposes. We do not use your data for any purpose beyond what is described here. Specifically, your information may be used for the following:

• Account Management: To create, maintain, and secure your srp77 account, process your login credentials, and provide you access to all platform features.
• Payments Processing: To process your deposits and withdrawals through bKash, Nagad, Rocket, Upay, and other supported payment channels, and to maintain accurate financial records.
• Fraud Prevention: To detect and prevent fraudulent activity, money laundering, underage gambling, and other forms of platform abuse that could harm our users or the integrity of our games.
• Customer Support: To respond to your enquiries, resolve disputes, and provide assistance when you contact our support team.

4. Cookies and Tracking Technologies

srp77 uses cookies and similar browser-based technologies to enhance your experience on the platform. Cookies are small text files stored on your device that help us remember your preferences, keep your session active, and understand how our platform is being used.

You may disable cookies at any time by adjusting your browser settings. Please note that disabling all cookies may affect the functionality of certain features on srp77, including keeping you signed in and remembering your in-session preferences.

5. How We Share Your Information

srp77 treats the personal data of its players with the highest level of discretion. We do not sell your personal information to any third party for commercial or marketing purposes. However, limited sharing of your data may occur in the following circumstances:

• Payment Processors: Mobile banking and payment partners (such as bKash, Nagad, and Rocket) receive only the minimum data necessary to process your transaction.
• Identity Verification Services: Third-party KYC providers may verify your identity documents to confirm you are of legal gambling age (21+) and are who you say you are.
• Legal and Regulatory Obligations: If required by applicable law, court order, or regulatory authority, we may be compelled to disclose your data. In such cases, we will disclose only what is legally required.
• Fraud and Security Investigations: In cases of suspected fraud, we may share relevant data with law enforcement or security partners to investigate and prevent illegal activity.

In all cases of third-party sharing, srp77 requires that recipient parties handle your data in accordance with applicable data protection standards and use it only for the stated purpose.

6. Data Security Measures

Protecting your personal data from unauthorized access, disclosure, or misuse is a priority at srp77. We implement a range of technical and organizational safeguards to keep your information secure at all times.

6.1 Encryption in Transit and at Rest

All data exchanged between your device and our servers is encrypted using SSL/TLS protocols. Sensitive stored data, including financial records and identity documents, is encrypted at rest using current industry standards. This ensures that even in the unlikely event of a server breach, your most critical data remains unreadable to unauthorized parties.

6.2 Access Controls

Access to user data within srp77 is restricted on a strict need-to-know basis. Only authorized personnel whose roles require access to specific types of data are permitted to view it. All internal access is logged and regularly audited to prevent unauthorized handling.

6.3 Incident Response

In the event of a data security incident that may affect your personal information, srp77 will take immediate steps to contain the incident, assess its scope, and notify affected users in a timely manner. We maintain documented incident response procedures and review them regularly to stay current with evolving threats.

7. Your Rights Over Your Data

srp77 respects your right to control your own personal data. As a registered player, you have the following rights, which you may exercise at any time by contacting our support team:

• Right of Access: You may request a copy of the personal data that srp77 holds about you, along with information about how and why it is being processed.
• Right of Rectification: If any of your personal data held by srp77 is inaccurate or incomplete, you have the right to request that it be corrected or updated promptly.
• Right to Erasure: Subject to applicable legal and regulatory retention obligations, you may request the deletion of your personal account data when it is no longer needed for the purpose it was collected.
• Right to Object: You may object to the processing of your personal data for marketing communications or profiling purposes. We will cease such processing upon receiving your valid objection.

8. Data Retention

srp77 retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable legal and regulatory obligations. Account data is generally retained for the duration of your active account plus an additional period as required by financial record-keeping regulations applicable in Bangladesh.

When your data is no longer required, srp77 will securely delete or anonymize it so that it can no longer be attributed to you as an individual. If you close your account, we may still retain certain data as required by law, such as transaction records, for the legally mandated retention period.

9. Children and Minors

srp77 is strictly an adults-only platform. Our services are intended exclusively for individuals who are 21 years of age or older. We do not knowingly collect personal information from any person under the age of 21. If you are a parent or guardian and believe that a minor under your care has registered on srp77 or provided us with personal information, please contact our support team immediately at [email protected] so we can investigate and take appropriate action, including deletion of that account and all associated data.

• Age verification checks are carried out at the point of registration and may be repeated at any time if we have reasonable grounds to suspect that a user may be under 21.
• Any account found to belong to an individual under 21 will be suspended immediately, all funds held will be returned to the verified source payment method, and all associated personal data will be deleted in accordance with this policy.
• srp77 supports responsible gaming initiatives and cooperates with organizations dedicated to protecting minors from exposure to gambling content online.
• If you are concerned about your own gambling habits or those of someone you know, please visit our Responsible Gaming page for guidance and support resources.

10. Changes to This Privacy Policy

srp77 may update this Privacy Policy from time to time to reflect changes in our data practices, operational procedures, or applicable laws. When we make material changes, we will update the 'Last Updated' date at the top of this page and, where appropriate, notify registered users via their registered contact details.

We encourage you to review this Privacy Policy periodically to stay informed about how srp77 protects your personal data. Continued use of srp77 after any updates constitutes your acceptance of the revised policy.

11. Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way in which srp77 handles your personal data, please do not hesitate to get in touch with our dedicated support team. We are available around the clock to assist you.

You can reach us by email at [email protected]. Please include your registered username and a brief description of your query so we can direct your request to the appropriate team member and respond as quickly as possible.

12. Governing Language

This Privacy Policy is written in English, which is the governing language for all legal interpretations and disputes relating to this document. Any translation of this policy into Bengali or other languages is provided for convenience only and shall not have legal effect.

By continuing to use srp77, you confirm that you have read, understood, and agreed to this Privacy Policy in full. If you do not agree with any part of this policy, you must discontinue use of the platform immediately.